Customer Internet Privacy Statement:
Protecting your privacy is important to us. We hope the following statement will help you understand how Haldane Creations collects, uses and safeguards the personal information you provide to us on our site. HaldaneCreations.com adheres to the highest standards in our customers’ privacy. All information (including customer accounts, transactions, and all correspondence) is handled with the utmost discretion.
Collection of Personal Information:
The only personal information collected by our web site www.HaldaneCreations.com is information which is submitted to us voluntarily and knowingly by site visitors. When you simply browse our sites, no personal information is collected.
Some functions and services offered through our site require that you provide certain personal information, for example, when you order a product, or register with us, we do need your postal, e-mail address etc.
Receiving E-mail and Postal Correspondence:
Our online registration forms contain a clearly identified checkbox that indicates that by submitting the form you will be entitled to receive e-mail correspondence from Haldane Creations, unless you opt out for not being included in our mailing list. Web site visitors, who have submitted their names, mailing addresses, or e-mail addresses and have not opted out, may occasionally receive e-mail correspondence from Haldane Creations, such as new site developments or special offers. Our purpose is to provide visitors with useful information and offers that will interest them.
Haldane Creations will consider permission granted to send such information if a form is submitted with a check mark in the box labeled “by checking this box, you will be entitled to receive special offers, discounts, privileges and other benefits via e-mail from HaldaneCreations.com. If you do not wish to receive these offers, please uncheck this box.”
Haldane Creations will not share e-mail addresses and postal addresses we collect through our web sites with any unaffiliated third parties.
Receiving email messages from Haldane Creations is optional.
You may choose not to receive e-mail, even after granting prior permission, or you may wish to correct information you previously provided. If you do not wish to receive e-mail or wish to correct information you provided to Haldane Creations, please send an e-mail message to info@HaldaneCreations.com.
Keyword search functions are provided in some areas of the Haldane Creations web site as a convenience to our users. We do not collect your name or e-mail address as a result of using a search feature. We may keep logs of all words searched to help us learn what kinds of information our web site visitors are seeking, and to improve our service to visitors.
If you send Haldane Creations an e-mail message, we may retain that message and your e-mail address, as well as any response we send you.
Haldane Creations uses credit card numbers submitted to us through our web site for payment purposes only, and not for marketing purposes. All of our transactions are processed within the secure server provided by a US based company, which handles all our credit card transactions. Our Payment vender utilizes industry standard secure encryption technology to reasonably assure the privacy and security of the credit card numbers of anyone who places online orders with us.
Exchange / Return:
Most products can be exchanged / returned credit which entitles you to get another product of the same value from www.HaldaneCreations.com.
Term & Condition for Exchange / Return:
Exchange / Return policies for all the products can be done within 7 days of delivery date.
During Exchange / Return*:
- A copy of receipt is needed
- The item is in reasonable condition including that:
- It is in original packaging
- It is unworn, unused and in its original condition; and
- Any sew-in labels are still attached
- Must file a request for exchange for the item and must be returned to Haldane Creation’s office within our exchange period.
During exchange / Return* of any products:
- A copy of receipt is needed
- Voucher must not be used in any circumstances
- Must exchange the delivered item and return to our office within our exchange period.
Exchange policies are also applied to all the products listed in HaldaneCreations.com if they are faulty and not fit for purpose.
For Exchange, please contact following department with the proof of purchase:
10851 Tidewater Trail #68
Fredericksburg, VA 22408
Phone: (540) 376-7679
You may cancel your order by promptly sending us an e-mail at info@HaldaneCreations.com at least two working days before scheduled delivery date. You will have to inform us your cancellation before we process your order. In case you want to cancel your order after we have already processed your order, you will be charged 15% of your ordered item. This is done just to cover our processing costs and not as a penalty to our valued customers.
Acceptance of Policy Terms and Conditions: